CUSTOMER SERVICE INFORMATION

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Please don't hesitate to get in touch with us if you need any more information. Visit our contact me page for our email, and address details.

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Shipping & Delivery

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Delivery charges are shown in your cart before checkout. 

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Privacy & Security

Any information or data you give us will only be used by us and no one else, no third parties. It is held securely and is only used for purposes related to your order or custom with veryeb.

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Returns & Replacements

We require notification of any faults/damage/returns within 14 days of receipt of the order.                                                                                                                                  

If your order arrives damaged or is faulty, please contact us immediately and email photographs of the damaged goods and packaging. Our email address is returns@veryeb.co.uk, We will offer a replacement or refund and cover delivery costs if goods are damaged or faulty upon receipt. 

If you change your mind and wish to return goods, you can return them to us unused, in their original condition and with their original packaging within 14 days of receipt of the order. We will offer a refund for the cost of the goods only. Delivery costs will not be refunded.

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Please ensure items are wrapped securely to avoid damage in the post. We cannot offer a refund if goods are returned to us damaged. The return delivery cost will be paid by the customer.

Our return address is:  veryeb, 6 Cranfield Way, Brampton, Huntingdon, Cambs, PE28 4QZ.                                                                                                                                                                                                

Ordering

Ordering is an easy process. When you find the items you want, press the add to cart button.

When you've finished shopping, view your cart then click the "proceed to checkout" button.

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Payment, Pricing & Promotions

All payments are handled securely using PayPal's Servers. You don't have to have a PayPal account though, you can pay by credit or debit card and the payments are handled with PayPal for high security. But of course, you can use your PayPal account if you wish.